Shipping policy

SHIPPING POLICY

At GALLOPER GROUP, we offer Free Shipping to the USA, Canada, and Mexico.

For most other international destinations, shipping is available with rates calculated at checkout.

All GALLOPER products are made on demand. This means that production begins after you place your order.

1. Production & Shipping Times

Orders generally go through two stages:

Production time: 2–5 business days
Printing, quality control, and packaging.

Shipping time:

Europe: 3–5 business days
Rest of the world: 5–10 business days

Estimated total delivery time: 5–15 business days from the date of purchase.

These are estimated delivery times and may vary due to factors outside our control, including carrier delays, customs procedures, holidays, and periods of high demand such as Black Friday and Christmas.

2. Shipping Destinations

We ship to most countries worldwide, subject to the shipping restrictions listed below.

We currently do not ship to:

Crimea
Donetsk and Luhansk regions
Russia
Belarus
Cuba
Iran
Syria
North Korea
Venezuela
Gaza Strip

Shipping availability and restrictions may change depending on international circumstances, carrier availability, and applicable regulations.

Due to the ongoing conflict in Ukraine, shipping options may be limited. Orders to Ukraine are processed through our available fulfillment facilities.

Shipping availability to Kosovo may also be limited depending on product and destination.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when tracking is available.

4. Incorrect Shipping Address

Please make sure that your shipping address is correct before completing your purchase.

GALLOPER GROUP is not responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address provided by the customer.

If an order needs to be reshipped because of an incorrect address or an unclaimed package, additional shipping costs may apply.

5. Delays

While we work to meet the estimated delivery times above, delays can occasionally occur due to circumstances outside our control, including carrier delays, customs clearance, weather, holidays, or exceptionally high order volumes.

If your order is significantly delayed, please contact us so that we can assist you.